Olive88 - 25/04/2012
My daughter requested this restaurant for her special "17th birthday family dinner" (10 people).
We made a reservation for (and arrived at) 6:30 pm and found there to be a problem with our table so we were ushered to a "waiting area". After 15 minutes we were shown to our table. A further 20 minutes passed before we were presented with menus (had to share these as there were not enough), then 35 minutes before the entrees arrived (there were only 3 ordered). Another 35 minutes before mains…
The restaurant was less than half full and, whilst no apology was offered for the agonisingly slow service, our [quite polite] waitress - when asked - did explain that "everyone tends to order at the same time which creates a bottleneck that delays the service".
The meals were below average and, in some cases, inedible due to unusually bitter-tasting sauces. Meal sizes were small and, given the all of the above, the prices were very high.
On request a price reduction was granted (token only - no charge for the soft drinks).
With regards to our BYO wine - we had to retrieve and pour this ourselves.
This place was unexpectedly disappointing.