1. Information we collect
- Signing up for an email newsletter.
- Completing a form related to one of our products or services.
- Contacting us for technical support or customer service.
Depending on how you interact with our website, the personal information we collect from you may vary. As an example, to sign up to one of our newsletters, we may ask only for an email address. In other circumstances, such as when you purchase a particular item, we may also ask you to provide other information. This may include your name, phone number, postal address, and credit card and billing information.
We also collect and store certain information associated with actions you take. For example, when you visit a particular article about a certain topic, we also store information about the pages on our website you visit, the time and duration of your activity on the website, and other information about your pages on our website.
If you connect to one of our properties using Facebook, Twitter, Google, or another social networking site (each a ‘social networking website’), we will receive information that you authorise the social networking website to share with us. This may include your public profile information, current city, work, school and email address. When we receive this information, it becomes part of your De Groots Media account information for purposes of your use of the website.
Some sections of our websites may ask you to identify your gender or age on a strictly voluntary basis. You may choose not to submit this information and continue using our products.
If you enter credit card information on one of our websites in connection with a purchase, that information is sent directly and securely from your browser to the third-party service provider that we use to manage credit card processing. We do not store it on our servers. The service provider is not permitted to use the information you provide except for the sole purpose of credit card processing on our behalf.
- Information we collect automatically
When you use our websites, your device is automatically providing information to us so we can respond and customise our response to you. The type of information we collect by automated and means generally includes technical information about your computer, such as your internet protocol (‘IP’) address or another device identifier; the type of device you use; the browser; and the operating system version. The information we collect also may include usage information and statistics about your interaction with our website. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, location data and other information about how you used our websites.
Automated means of data collection include the following:
- Cookies and tracking technologies
- Log file information
Log file information is automatically reported by your browser or mobile application each time you access a website. An example, when you access one of our websites, our servers automatically record certain information that your web browser sends when you visit any website. These server logs include information such as your web request, IP address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, and pages viewed.
We collect information about the device you use to access the platform, including the type of device, operating system, settings, and unique device identifiers, and IP address. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or Android phone. We collect the device type and any other information you choose to provide, such as username, geo-location, or email address. We also use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software records information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and from where the application was downloaded. We do not link the information we store within the analytics software to any personally identifiable information you submit on the platform.
- How We Use Information
- To provide you with personalised content, services offered by De Groots Media, and promotional content and services.
- To customise and improve the features, performance, and support of the site.
- To provide relevant advertising, including interest-based advertising from us and third parties.
- For internal operations, including troubleshooting, data analysis, testing, research, and service improvement. This includes use of your IP address and mobile device information to help diagnose problems with our service and to administer the platform.
- To analyse the use of the platform and to improve our newsletters and services.
- For other purposes that you separately authorise as you interact with De Groots Media.
6. How we share information
We only disclose your personal information to third parties as follows:
- We use affiliated and unaffiliated service providers all over the world, including web servers, cloud storage systems, customer relationship management (“CRM”) providers, email services, content support teams, marketing partners, advertising partners, and others, to help us deliver our service and run our business subject to strict confidentiality agreements. These companies are authorized to use your personal information only as necessary to provide these services to us.
- We will otherwise share personal information only with your consent.
8. What are cookies?
- What types of Cookies do we use?
We use two types of Cookies on the Platform: “Session Cookies” and “Persistent Cookies.” Session Cookies are temporary Cookies that remain on your device until you leave the Platform. A persistent Cookie remains on your device for much longer until you manually delete it. How long the Cookie remains will depend on the duration or “lifetime” of the specific Cookie and your browser settings.
- What are Cookies used for?
Cookies transmit information about you and your use of the platform, such as your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. With the exception of an identifier cookie that we associate with registered accounts to prevent fraud by members of the platform, cookies link to certain unique information, such as the job titles that you entered at the time of registration or on your profile, but this is not linked to your name.
- Preferences and Features
- Analytics and performance
15. Opting out of cookies
16. Other important privacy information
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Choices for your personal information
We will send you notifications and if, and to the extent, you have opted in to promotional communications, or other messages using the contact information (e.g., your email address or your mobile device identifier) you provided to us when you registered or when you requested information from us. You may opt out of continuing to receive optional messages by following the instructions included in each message.
18. The time we keep your personal information
19. Security Safeguards
We employ physical, electronic, and managerial measures to safeguard the information we collect online. However, no company can fully eliminate security risks, so we cannot make guarantees about any part of our services. You are responsible for keeping your username and password a secret. Once you have registered with us, we will never ask you for your password. Please create a unique password for any De Groots Media accounts and do not use it for any other web services or applications. Do not share your password with anyone else.
20. Privacy of minors
To access or use the Platform, you must be 13 years of age or older and, if you are under 18 or the age of majority in your jurisdiction, your use of platform must be under the supervision of a parent, guardian, or another responsible adult. If you become aware that a child has provided us with personal information without parental consent, please . If we become aware that a child under 13 has provided us with personal information without parental consent, we will remove such information and terminate the child's account.
21. Data Controller
The information about you that we collect, process, and/or use through the platforms are controlled by De Groots Media. The privacy protections and the rights of authorities to access your information in these countries might not be the same as in your home country.
Cookies served through our websites
Necessary cookies are strictly necessary to help make our website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies. You can set your browser to alert you or block these cookies, but some parts of our services might then not work properly. These cookies do not store any personally identifiable information.
Performance cookies are used to enhance the performance of our websites but are non-essential to their use. without these cookies, certain functionality may become unavailable.
Functional cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing is or to help us customise our websites.
Targeting cookies may be set by our advertising partners. The intention is to display ads that are relevant and engaging for the individual user. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
Contact us at:De Groots Media
Email: admin@degrootsmedia com.au