Phil - 11/03/2016
Went in for a light snack and sat outside to look at the view. Ordered 3 soft drinks and 4 sausage rolls. We were advised that there was a ...
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Went in for a light snack and sat outside to look at the view. Ordered 3 soft drinks and 4 sausage rolls. We were advised that there was a $2 on the deck surcharge - no problem with that, but the bill came to $35.10! Checked with the counter staff to find that the surcharge applied to each sausages roll! So a $4 roll cost us $6 - a 50% surcharge. Someone there needs to review what they charge their customers and why. A $2 surcharge for someone to carry 4 plates 10m to our table is just money grabbing! The rolls were good though!
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Mary - 16/02/2015
Having some visitors from Gosford for morning tea. Thought I would ask our walking group (8) to walk there and check it out. We all bought ...
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Having some visitors from Gosford for morning tea. Thought I would ask our walking group (8) to walk there and check it out. We all bought drinks and some bought cake. When we sat down on the beautiful deck the maitre 'd came up and said if we weren't ordering food then we could not use the tables. There were many empty tables, and he could have asked us to move to the sofas - It was not handled very politely. I am now taking my visitors to H2O at Narrabeen and hoping for service with a smile
These are facts and not a rant - the vista is beautiful ; parking difficult
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