Recipients of a Best Restaurants gift certificate will receive their gift instantly via email after your order has been placed. If you don't specify a recipient, we'll email the certificate to you for forwarding when you're ready.

Once received, certificate holders should contact the host of the experience to make a booking, providing the details in their certificate at this time.

On the day, they should present their certificate as payment for their booking.

Best Restaurants gift certificates can only be redeemed for the specific experience purchased.

Unless otherwise stated, Best Restaurants Gift Certificates are valid for 3 years from date of purchase. Certain experiences, such as those advertised for an event held on a specific date or month, have a shorter validity period. Where special time limits apply, expiry dates are always clearly set out in the experience purchase page as well as in the certificate.

Our friendly team is always pleased to assist. For any enquiries reach out to [email protected].